Shipping policy

Complimentary Shipping & Returns

Virabyani offers complimentary express shipping and free returns on every order. Each shipment is securely packaged, fully insured, and shipped using only the most reputable and reliable courier services.

Production Time

Each piece of jewelry is custom-made with a production time of 7-9 business days. Once completed, your order will be shipped using FedEx’s 2-Day shipping service, fully insured and with a signature required for delivery.

Signature Required

To protect the security of your shipment, we require an adult signature at the time of delivery, regardless of any waivers you may have with the courier. Our double-boxed packages are fully insured until delivery at the shipping address. Additionally, to ensure that someone will be available to sign for your package, a notification will be sent once it has been shipped.

Shipping to Alternate Address

Virabyani understands that there may be times when you are unavailable to receive a package at home, or you might want to have a gift shipped directly to the recipient. In such cases, simply contact your credit card or bank institution to add the alternative shipping address to your account. This security precaution protects our customers from fraudulent activity and will expedite the shipping process.

Hold at FedEx® Location

If you prefer, we can arrange to hold your package at a local FedEx® location to be picked up at your convenience. For your protection, signature and proof of identity are required to pick up your held shipment. If you would like to have your package sent to a FedEx® location, or to locate the FedEx® facility closest to you, please contact us.

International Orders

International orders are sent via FedEx International Priority®. Orders shipped outside the United States are subject to all customs, duties, and taxes imposed by the country of import.

P.O. Box Addresses

Every item shipped from Virabyani will be presented in our stunning packaging accompanied by all related documents, including the appraisal and diamond certificate (if applicable).

APO/FPO Addresses

Virabyani is not responsible for APO/FPO shipments once the Postal Service has delivered the package to the Army/Military.